Win 77

win 77I recently bought a refurbished 2022 Hp Envy. I am trying to update to windows 11 but the percentage has been stuck at 77%. I've already tried everything from troubleshooting,I recently bought a refurbished 2022 Hp Envy. I am trying to update to windows 11 but the percentage has been stuck at 77%. I've already tried everything from troubleshooting,